When designing our automated stores, it was important for us that their use is simple and clear.
Today, placing information boards is no longer enough — a more effective solution is to integrate voice-based instructions and guidance into our store control system.
Today, placing information boards is no longer enough — a more effective solution is to integrate voice-based instructions and guidance into our store control system.
It is important that the tone of the Voice of Our Automated Store conveys reliability, calmness, and friendliness.
Therefore, choosing the right voice was a key decision.
Therefore, choosing the right voice was a key decision.
The Voice of Our Automated Stores
The first thing we ruled out was the use of commonly known machine voices.
AI-based voice generation was also considered, but we decided to use something more human and real. This approach reflects our entire business philosophy — we value real connections and authentic solutions.
AI-based voice generation was also considered, but we decided to use something more human and real. This approach reflects our entire business philosophy — we value real connections and authentic solutions.
We also decided to use a female voice, as self-service dog wash systems are naturally associated with a softer, more welcoming atmosphere.
Fortunately, we didn’t have to search far to find the right voice — it was just next door.
Erzsébet Magyarosi – Zsóka gladly accepted the task and recorded the necessary voice prompts for our first store.
Erzsébet Magyarosi – Zsóka gladly accepted the task and recorded the necessary voice prompts for our first store.
At that time, we only knew that her voice perfectly matched our expectations.
What we didn’t realize yet was that we had found something truly valuable.
What we didn’t realize yet was that we had found something truly valuable.
Our future clients kept asking:
“Who is the voice? Is she a radio presenter? A well-known person?”
Some even said: “I know this voice!”
“Who is the voice? Is she a radio presenter? A well-known person?”
Some even said: “I know this voice!”
The voice itself was not widely known, but that is exactly what makes it special.
It not only informs and guides, but also carries all the elements that make customers feel comfortable from the very first moment.
It not only informs and guides, but also carries all the elements that make customers feel comfortable from the very first moment.
The Voice of Our Automated Stores
The Voice of Our Automated Stores
The Voice of Our Automated Stores